Privacy Policy

Who we are

Mudan is a skincare app and shop based in Mogadishu, Somalia (Xamar-weyne Mall). This policy explains what information the app uses and why.

What we collect

• Your name and email address from your Google or Apple account (to sign you in).
• The photos you take or choose (your face, or a product package) and your answers to the scan questions.
• Your scan results and history, your routine ticks, your cart, favourites and orders (delivery name, address and phone number).
• Basic technical information such as app version, device type and crash reports.
• The notification address of your phone (push token), only if you allow notifications.

How we use it

• To analyse your skin, check products, recommend items and show your history.
• To process orders, payments and delivery, and to help you when you contact us.
• To keep the app safe, fix problems and improve it.

Artificial intelligence

• To analyse a photo, the app sends it and your answers to Google's Gemini service, which returns the result. We do not use your face photo for advertising. Your face photo is not kept on our servers after the analysis; we keep the result. A photo of a product package may be saved so the product can show a picture. Messages you write to the assistant are sent to Gemini in the same way.
• We ask for your permission before anything is sent for the first time. You can withdraw it at any time in Profile → AI analysis permission.

Payments

Mobile-money payments (EVC Plus, Zaad, Sahal) are processed by WaafiPay. You approve them on your own phone. We never see or store your PIN.

Who we share it with

• Only the services that run the app: Supabase (secure database and hosting), Google (AI analysis), WaafiPay (payments), Sentry (crash reports, without your name or photos) and our delivery staff (your name, address and phone number for your order).
• We do not sell your information.

Keeping and deleting your data

• You can delete your account at any time in Profile → Delete account. It happens immediately and deletes your account and sign-in link, name and email, scans and history, routine, cart, favourites, assistant conversations and notification token. Past orders are kept for our accounting records without your name, address or phone number.
• If you cannot open the app, email mudancare.support@gmail.com from the address you signed in with, with the subject "Delete my account", and we will delete it and confirm by email. We aim to complete this within 7 days. Full steps: www.mudan.website/delete-account

Security

Data is sent over encrypted connections and protected by access rules so that you can only see your own information.

Children

Mudan is not intended for children under 13.

Contact

Questions or requests about your data: mudancare.support@gmail.com.